Had Hilltop come out to do a service check on our furnace prior to turning it on for the winter season. No problems found. About a week later, noticed funny sounds from furnace and had one day without any heat. Called Hilltop. They sent someone out at our convenience and rechecked the furnace. A bent bracket on the outer cover was discovered ( triggering a safety mechanism to prevent furnace from working properly) and repositioned. The serviceman didn't charge for the callback. I called the office to see if there were any charges - none. Nice to see they guarantee their work. That's customer service at it's best. Well done Hilltop!

I was caught in a very difficult situation, and these guys pulled me through. I was mid-way through a renovation, when the plumbing crew that I hired didn't bother showing up. I had other trades, and City inspections held up with nowhere to turn. Even though Avi was busy, as well, he agreed to help out. The next day he had an experienced crew on the job, and no matter what obstacle came up (my project was a complex renovation which involved tying in and adding to existing, antiquated old plumbing), the Hilltop team worked through it to the satisfaction of everybody. At the end, I expected a huge bill and was pleased to find out that it was well within my budget, and for less money than 'the other guy' who dropped the ball. I highly recommend Avi and his team at Hilltop. They know what they are doing, the are fast, the show up when they say, their work stands up to the most critical inspections and their charges are reasonable.